SECURITY

Your Data is Protected

Security is foundational to everything we build. We protect your business data with enterprise-grade infrastructure, encryption, and access controls.

Last updated: March 25, 2026

0
Data Breaches
All time
99.99%
Uptime SLA
Guaranteed
24/7
Security Monitoring
Always on
<1hr
Incident Response
Maximum

Data Encryption

All data is encrypted both in transit and at rest. We use TLS 1.3 for all network communications and AES-256 encryption for stored data. Every API call, webhook, and internal service communication is encrypted end-to-end.

  • TLS 1.3 encryption for all data in transit
  • AES-256 encryption for all data at rest
  • Encrypted database connections with certificate verification
  • Encrypted backups with separate key management

Access Control & Identity

We use Zitadel, an enterprise-grade identity provider, for all authentication and authorization. Single Sign-On (SSO) via OpenID Connect (OIDC) ensures secure, centralized access management across all platform services.

  • Zitadel OIDC SSO across all *.lifsys.com services
  • PKCE (Proof Key for Code Exchange) for all authentication flows
  • Role-based access control (RBAC) with least-privilege principles
  • Multi-factor authentication (MFA) support
  • Automatic session expiration and token rotation

Infrastructure Security

Our infrastructure is built on hardened, dedicated servers with defense-in-depth architecture. We use containerized deployments with strict network segmentation, encrypted VPN tunnels between services, and centralized secret management.

  • Dedicated bare-metal servers (no shared hosting)
  • Docker container isolation with network segmentation
  • WireGuard VPN for all inter-service communication
  • Traefik reverse proxy with automatic TLS certificate management
  • HashiCorp Vault for centralized secret management
  • No credentials stored in code, configuration files, or environment variables

Monitoring & Incident Response

We maintain continuous monitoring across all services with automated alerting and rapid incident response procedures. Our observability stack provides real-time visibility into system health, performance, and security events.

  • 24/7 automated monitoring with Prometheus, Grafana, and Loki
  • Real-time alerting for anomalous activity
  • Centralized log aggregation and analysis
  • Incident response time under 1 hour
  • Regular security audits and penetration testing

Compliance & Standards

We are committed to meeting the highest industry standards for data protection and privacy. Our security practices are designed to satisfy regulatory requirements across multiple frameworks.

  • SOC 2 Type II compliance (in progress)
  • GDPR readiness with data processing agreements available
  • CCPA compliant data handling practices
  • Regular third-party security assessments
  • Data residency options for regulated industries

Data Ownership & Privacy

Your data belongs to you. We never sell, share, or use your business data for training AI models. You maintain full ownership and control over your information at all times.

  • Your data is never sold or shared with third parties
  • Your data is never used for AI model training
  • Full data export available at any time
  • Data deletion on account termination
  • Transparent data processing practices

For more details on how we handle your personal information, see our Privacy Policy.

Responsible Disclosure

We take security vulnerabilities seriously. If you discover a potential security issue, we encourage you to report it responsibly.

Report a Vulnerability

Email: security@lifsys.com

General inquiries: hello@lifsys.com

Website: lifsys.com