PRIVACY POLICY

Your Privacy Matters

We are committed to protecting your personal information and being transparent about how we collect, use, and share it.

Last updated: March 1, 2026

1. Introduction

Lifsys, Inc. ("Lifsys," "we," "us," or "our") operates the website lifsys.com and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Register for an account or sign in via our identity provider
  • Subscribe to our newsletter
  • Request a demo or book a discovery call
  • Contact us via email, phone, or contact forms
  • Use our AI-powered platform and services

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Information Collected Automatically

When you access our Services, we may automatically collect certain information, including:

  • Device and browser type, operating system, and version
  • IP address and general geographic location
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or source
  • Usage patterns and interaction data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our Services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services
  • Improve, personalize, and expand our Services
  • Process transactions and send related information
  • Send you marketing and promotional communications (with your consent)
  • Respond to your comments, questions, and provide customer support
  • Monitor and analyze usage trends and preferences
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer support
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
  • Legal Requirements: When required by law, regulation, legal process, or governmental request
  • Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users and the public
  • With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw consent where we rely on it for processing

To exercise any of these rights, please contact us at privacy@lifsys.com.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. As noted above, we do not sell personal information.

To make a request under the CCPA, please contact us at privacy@lifsys.com.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe a child has provided us with personal information, please contact us at privacy@lifsys.com.

10. Third-Party Services

Our Services may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our platform.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Lifsys, Inc.